The main emphasis of the Integrated Solutions Group begins where many traditional publication companies end, the printed document. With over 35 years of experience in technical communications and catalog development, we offer all of the technical writing, illustrating, page production and final reproduction services required to prepare the technical support materials needed by your products in the field. It is from this point that ISG differs.
Rather than looking at the printed document as the end of the road, we see this information as the headwaters of an information stream. Our goal is to work with you and to determine the direction that your ongoing communications with the various field forces is taking you. This can include the traditional printed information, but also specialized computer based, CD based or Internet based applications.
An investment has been made during the creation of the printed support materials. ISG will work with you to identify the direction the emerging computer based communications technologies are taking you, and how we can assist in obtaining a return on the publications investment. Once the various parts of the plan have been identified, ISG can begin building the required support materials, such as service or user training programs, parts identification programs, service assistance programs, etc. All of these programs will be designed to integrate your existing information into the ultimate solution, capitalizing on the investment made.